ACCOUNT MANAGER

The Account Manager (AM) oversees the TACenergy client relationships, managing and growing existing accounts.  The AM will serve as a liaisons between the TACenergy team, customers, and third-parties by building a strong trust-based business relationships.

Essential Functions

• Responsible for account set-up and maintenance.
• Collaborate with internal departments to ensure client’s needs are fulfilled.
• Partner with the Sales Team to identify industry trends and use data to maximize sales and profitability.
• Assist the Supply & Logistics team with loading/ordering issues.
• Maintain the company’s products and services data – such as invoices.
• Track sales and supply contract compliance. Make strategic decision with data.
• Drive strategic and tactical planning for accounts established.
• Establish rapport with carriers while remaining strategic to obtain competitive rates.
• Monitor Loadtrack Batch Verification to assist the Billing team with any issues/approvals.
• Assist the Sales & Bid Team with RFP analysis, proposals and submission.
• Other duties as needed

Skills

• Customer service mindset.
• Strong critical thinking, problem solving and analytical skills.
• Ability to work and communicate well with team members and other departments.
• Demonstrate ability to prioritize, self-start, contribute under pressure and meet tight deadlines.

Schedule

• Monday through Friday. However, will need to be available after hours and weekends for support within reason.
• This is an IN-OFFICE position.
• May be required for industry events, customer visits or other TAC office visits.