ACCOUNT MANAGER - Northeast Region (Boston)
The Account Manager (AM) oversees the TACenergy client relationships and grow existing accounts. The AM will serve as a liaisons between the TACenergy team, customers, and third-parties by building a strong trust-based business relationships.
- Responsible for account set-up and maintenance.
- Collaborate with internal departments to ensure client’s needs are fulfilled.
- Partner with the Sales Team to identify industry trends and use data to maximize sales and profitability.
- Assist the Supply & Logistics team with loading/ordering issues.
- Maintain the company’s products and services data – such as invoice (??).
- Track sales and supply contract compliance. Make strategic decision with data.
- Drive strategic and tactical planning for accounts established.
- Establish rapport with carriers while remaining strategic to obtain competitive rates.
- Monitor Loadtrack Batch Verification to assist the Billing team with any issues/approvals.
- Assist the Sales & Bid Team with RFP analysis, proposals and submission.
- Other duties as needed
- Customer service mindset.
- Strong critical thinking, problem solving and analytical skills.
- Ability to work and communicate well with team members and other departments.
- Demonstrate ability to prioritize, self-start, contribute under pressure and meet tight deadlines.
- 2-5 years of account management or business development experience.
- Associate’s Degree or higher preferred.
- Monday through Friday. However, will need to be available after hours and weekends for support within reason.
- This is an IN-OFFICE position.
- May be required for industry events, customer visits or other TAC office visits.
This description is meant to describe the general nature and level of work being performed by individuals assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. It is the policy and practice of TAC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.