News Archive

DALLAS, Texas (May 5, 2017) – TAC Energy announced today updates to the company’s robust and comprehensive online ordering portal that allows clients to customize all aspects of the ordering process. The portal provides customers the ability to apply for credit, place and track orders, lock-in spot fuel prices and receive quotes – all through online access or via their mobile device.

“This portal is a state-of-the-art automated delivery system that is rare in our industry,” said Fred Sloan, Vice President and Chief Operating Officer of TAC Energy. “It gives our customers the advantage and convenience of customizing every aspect of their order which, when placed, immediately initiates a direct follow up and provides access to our team’s around-the-clock customer service.”

The online credit application is brief and provides ease of use to new or returning customers, with notification of final approval in 48 hours or less.

Fuel orders may be placed online, or over a smartphone or tablet, with specific fields for requested delivery date, actual delivery date, fuel cost and the ability to track current or previous orders. TAC Energy’s immediate order confirmation concludes the brief process for customers. Customers also have the option to grant access to managers at their various locations, allowing for different levels of access and permissions for fuel purchasing. 

TAC Energy has, for some time, offered the advantage of real time data for its spot fuel purchases online. Fixing spot volumes at market prices is another key feature offered through the online ordering portal and includes the option to customize volume and delivery windows. Immediate order confirmation follows every transaction. 

“As one of the largest independent fuel marketers in the nation, it is important that we remain on the cutting edge of technology to best serve our customers’ ever-changing needs,” said Sloan. “TAC Energy has always been known as a customer service-focused organization. When we acquired Mutual Oil Company in the Boston area last spring, we vowed to offer not only a nationwide network of terminals, but also the most complete service package in the industry and this new technological solution is a part of fulfilling that promise.”

The portal allows for product quotes in real-time, in that customers may see pricing for any product for which they are configured, at any time. Access to current and past invoices, as well as the ability to import information into a client’s back office system, provides additional efficiency for both the customer and TAC Energy.

About TAC Energy

Atlanta, GA (July 11, 2017) – Today Rubicon Global announced partnerships with Fuelman and TAC Energy to provide substantive fuel discounts for independent haulers and truckers across North America. The Fuelman and TAC Energy discounts are new additions to the rapidly expanding RubiconPro buying program and are available immediately. RubiconPro delivers fuel, equipment, and financial benefits to independent waste haulers and truckers that previously were only available to the industry’s largest regional and national haulers and truck fleets.

“The value-added benefits from exceptional partners like Fuelman and TAC Energy further enhance RubiconPro’s offering to the independent hauling community,” said Kerry Grubb, director, RubiconPro. “RubiconPro is designed to help haulers and truckers operate more efficiently and profitably.”

With the Fuelman partnership, the RubiconPro Fuel program provides haulers and trucks with a wide range of products that provide deep discounts on their transactions at over 50,000 Fuelman network locations.

Spot shortages in gasoline supplies on Thursday were caused by a social media storm fueling panic in the wake of Hurricane Harvey, according to officials.

But a widespread fuel shortage does not exist, state officials said, and people are being urged to remain calm as Gulf Coast refineries come back online.

“Many are concerned about gas shortages, precipitated by both random news stories and rumors. The fact is that there have been spot outages, mostly related to panic-buying. This has geographically spread, creating even more outages as panic begets panic,” E-Z Mart CEO Sonja Hubbard said Thursday in a prepared statement.

The company’s headquarters are in Texarkana, Texas.

“While wholesale fuel supply will be impacted, and there will be some issues in the coming days and weeks while the Gulf Coast refineries come back online, we fully anticipate being able to replenish all of our stores that are currently experiencing spot outages due to this panic-buying. Everyone will benefit by normalized buying patterns if consumers will remain calm. Rest assured that we remain committed to offering quality fuels at a quality price to our customers.”

Even though Harvey was an unprecedented storm, spinning up to a Category 4 hurricane in a short amount of time and carving a wide swath through East Texas along the Gulf Coast, repair and recovery efforts are under way for the region’s infrastructure.

“The four major refineries in Corpus Christi are already in standby mode,” said Fred Sloan, vice president and chief operating officer for Dallas-based Truman Arnold Cos. Energy.

 “Refineries are already starting to come back online. They understandably shut down for the hurricane. The Corpus Christi ones are ready to begin pumping again. The ones in the Houston area where the flooding took place are going to need a bit more work, but government agencies like the Environmental Protection Agency have issued waivers to expedite the process.”

Late Thursday afternoon, the Texas Railroad Commission weighed in on the issue.

“There is no fuel shortage,” the Texas Railroad Commission tweeted.

However, on Thursday social media posts put consumers in fuel-buying mode. Pictures of price jumps, long lines and empty fuel pumps added to the flurry.

Most of the panicked social media traffic seemed to be in reaction to various incidents reported in the Dallas-Fort Worth Metroplex. QuikTrip was named often in these various social media posts.

According to Beth Kossuth, corporate division receptionist, the company has taken precautions in reaction to “panic-buying.”

“Right now, we are limiting fuel sales to our biggest-volume stores,” she said. “Our pipelines are in Houston, so we are only selling fuel out of our stations with high-volume sales and supply limits.”

RaceTrac corporate communications said their supply issues are localized, mostly in the Dallas area and mostly attributed to panic-buying.

Walmart Director of Media Relations Ragan Dickens said this is simply a supply-and-demand problem.

“Generally, this is a supply-and-demand issue. We have a couple of refineries down at this time, including the one in Port Arthur, Texas, with the largest output of any refinery based in the U.S. Any fuel complications will be one of supply and demand, not with anything related to Walmart as a company.”

He said only one of the company’s fuel stations has closed—one in Beaumont, because of flooding in the town.

“We have rerouted trucks and are getting fuel to our stations,” he said.

Sloan said the combination of a large hurricane, a direct hit on the Gulf Coast oil-producing region and the effect of social media has driven the frenzy. It didn’t help that it happened just before Labor Day weekend, one of the major traveling weekends of the year. “Don’t panic,” he said.

“It was a 25 percent refinery shutdown,” he said. “But the recovery is under way. Keep gas in your tank and wait a bit. Enjoy the weekend. Things will probably calm down during the next week.”

He added that Truman Arnold Cos. will have no problem supplying fuel to their outlets.

Fred Sloan, TACenergy VP & COO, Featured on NBC5 Dallas & Fox4 Good Day